For a small company, leasing a phone system for your on hold music and messages can work out prohibitively expensive. Traditionally, this type of on hold service was only available from suppliers that put you in a contract with relatively high monthly payments. Furthermore, you can only use their on hold script and audio as long as you stay in the contract.
Media Music Now’s on hold service makes professional on hold audio accessible to small businesses for a one time payment that includes voice over messages and music on hold. However, a common question we consistently get asked is about the on hold equipment.
What on hold equipment do I need?
If you are a small business with a single incoming line that just wants to place clients on hold, you could opt for a basic setup using an mp3 on-hold player.
These types of on hold players are much more robust than a personal mp3 player and plug into the mains power supply for continuous playback of your on hold audio. In addition to this, the type of office telephone system used is also important, as is the type of phone line.
This is not the type of setup you can buy off-the-shelf at your local office supplies, you will need expert advice in order to get the right on hold system for your requirements.
Although Media Music Now do not supply on hold systems, we are able to refer clients to local suppliers of on hold equipment for further help. They can provide you with expert advice and discuss the options available based on your hardware requirements.
How much will it cost?
This will vary based on your requirements, however, here is an example. Please note, there is no contract with this; this is a one off fee and as with most modern electronics, your on hold system should function for many, many years.
You will most likely need the following items for up to 3 lines…
On Hold Mp3 Player, PABX and telephone handset(s).
Our local contact tells us that this equipment can be purchased from £255 +VAT and takes 10 minutes to setup. The price will vary depending on your requirements and the hardware you already have.
Please contact us for more information and I will put you in touch for a no obligation chat.
Although there is an initial cost for the on hold equipment and audio, there are no monthly or annual contracts and you can use the on hold audio and equipment for as long as you like without any further payments. In the long term, this will represent a huge saving on the traditional on hold contract setup.
Interested in finding out about our on hold audio service?… Find out more and request a quote by visiting our on hold marketing section